Propane Delivery Policy  05/15/09 12:58:33 PM

To all "WILL CALL" PROPANE HOME HEATING CUSTOMERS ONLY (This does not apply to keepfull accounts).   

The definition of a "will call" customer is one who watches their own propane tank and calls when they need a delivery. In order for our drivers to make timely deliveries and to be efficient in their routes we will be enforcing our policy of requiring a 48 hour notice on all "will call" orders of propane for home heating. We will also begin enforcing our 150 gallon or a fill (which ever comes first) minimum order policy on all "will call" orders. If a customer requires a delivery and it is less than 150 gallons of home heating propane and\or needs the propane the same day there will be an extra charge of $0.20 a gallon added to the price of the propane. For our drivers to keep their routes up to date and other "will call" customers taken care of in a timely fashion we need these policies in place to service everyone as fast and efficiently as possible. 
Petroleum Partners does offer several options to our customers that are on a fixed income so that they may also get on a "Keep full" program  

  1. Budget Program 
  2. Contract or Prepay program

We encourage you to call our office and ask about these programs to see if they fit your financial needs, or read about them on our website 

 PROPANE HOME HEATING DELIVERY POLICY 

 150 GALLON MINIMUM DELIVERY 

 48 HOUR NOTICE OF REQUIRED DELIVERY TIME 

 

SERVICE CHARGE SCHEDULE 

 

REGULAR DELIVERY (48 HOUR NOTICE & 150GAL OR MORE)          NO CHARGE

SAME DAY DELIVERY AND\OR LESS THAN 150 GAL. ORDER         $0.20 A GAL EXTRA

AFTER HOURS CALL ( AFTER 5PM MON.-FRI.)                          $75.00 + $0.20 A GAL EXTRA

WEEKEND CALLS (AFTER 12 NOON SAT. THRU SUN.)                 $75.00 + $0.20 A GAL EXTRA

HOLIDAY CALLS                                                                 $100.00 + $0.20 A GAL EXTRA 

 

These charges do not apply to "KEEP FULL" Accounts

  

 
Copyright DTN. All rights reserved. Disclaimer.
Powered By DTN